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Sancore Call Reporting

Communications Analytics

PBX call reporting and monitoring with live CDR visibility, scheduled reports, analytics, WhatsApp/email delivery and centralized sync.

  • ✓Live PBX monitor
  • ✓CDR reports
  • ✓Scheduler
  • ✓WhatsApp/email reports
  • ✓Multi-user access
Sancore Call Reporting
Sancore Call Reporting
Capability areas6
Product categoryCommunications Analytics
ExperienceLive demo available
Designed bySancore Technologies
Core capabilities

Built around the work your team actually performs.

Live PBX monitoring, CDR analytics, scheduler automation and WhatsApp/email report delivery.

01
L

Live PBX monitor

View current PBX call activity and recent call records in a centralized live monitoring dashboard.

Discuss feature →
02
C

CDR reports

Analyze inbound, outbound, missed and answered calls by extension, number, date, duration and other CDR dimensions.

Discuss feature →
03
S

Scheduler

Automatically generate and distribute recurring call reports on daily, weekly or monthly schedules.

Discuss feature →
04
W

WhatsApp/email reports

Send scheduled or requested call summaries to authorized recipients through WhatsApp or email workflows.

Discuss feature →
05
M

Multi-user access

Provide role-based access so management and authorized teams can view the call information relevant to them.

Discuss feature →
06
C

Centralized sync

Collect and synchronize CDR information from supported PBX environments into one reporting database.

Discuss feature →
Inside the product

One connected workspace instead of disconnected tools.

PBX call reporting and monitoring with live CDR visibility, scheduled reports, analytics, WhatsApp/email delivery and centralized sync.

✓
Live PBX monitor

View current PBX call activity and recent call records in a centralized live monitoring dashboard.

✓
CDR reports

Analyze inbound, outbound, missed and answered calls by extension, number, date, duration and other CDR dimensions.

✓
Scheduler

Automatically generate and distribute recurring call reports on daily, weekly or monthly schedules.

✓
WhatsApp/email reports

Send scheduled or requested call summaries to authorized recipients through WhatsApp or email workflows.

Connected workflow

From first action to controlled outcome.

The platform connects each stage so information moves forward with the workflow instead of being re-entered in separate systems.

01

Live PBX monitor

View current PBX call activity and recent call records in a centralized live monitoring dashboard.

02

CDR reports

Analyze inbound, outbound, missed and answered calls by extension, number, date, duration and other CDR dimensions.

03

Scheduler

Automatically generate and distribute recurring call reports on daily, weekly or monthly schedules.

04

WhatsApp/email reports

Send scheduled or requested call summaries to authorized recipients through WhatsApp or email workflows.

Product architecture

Major functional areas in one platform.

Explore the core areas that make up Sancore Call Reporting.

01

Live PBX monitor

View current PBX call activity and recent call records in a centralized live monitoring dashboard.

02

CDR reports

Analyze inbound, outbound, missed and answered calls by extension, number, date, duration and other CDR dimensions.

03

Scheduler

Automatically generate and distribute recurring call reports on daily, weekly or monthly schedules.

04

WhatsApp/email reports

Send scheduled or requested call summaries to authorized recipients through WhatsApp or email workflows.

05

Multi-user access

Provide role-based access so management and authorized teams can view the call information relevant to them.

06

Centralized sync

Collect and synchronize CDR information from supported PBX environments into one reporting database.

Implementation

Configured around your organization and workflow.

Sancore works with your team to map the required process, configure the platform, validate workflows and support rollout. The final scope depends on your modules, users, integrations and deployment requirements.

01Requirement mapping

Understand users, roles, process and required outputs.

02Configuration & build

Prepare modules, workflow, forms, reports and integrations.

03Validation & rollout

Test the real workflow, train users and move into production.

See the platform with your workflow

Ready to explore Sancore Call Reporting?

Tell us what you need the system to handle and we’ll show you the relevant workflow and modules.

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